Explain about ServiceNow Integration?

                                  

Integration is an exchange of information between company applications and ServiceNow instance. We can establish integrations before or after the ServiceNow implementation goes live. However, the best practice is to enable the implementation before it goes live. Enabling integration before implementation allows you to test the integration. This is especially important for integration to the user lists or single sign-on applications. Service now integrates with a variety of third-party applications and data sources. It usually integrates with problem management, Integration management, CMDB, User administration. For this integration, it uses the variety of techniques like JDBC, Email, Excel, CSV, Web Services, SOAP, WDSL (OR) REST. A ServiceNow implementation connects from a single machine using a fixed IP address through the specific port on your firewall. This allows the firewall to limit the traffic to the particular IP address.

Know more at  ServiceNow Online Training Hyderabad.

Integration technologies:

Servicenow the platform is based on the Service-oriented architecture in which all data objects uses web services to access bi-directional data integration. The interface is dynamic and direct in which all modifications to the existing objects and for all the new objects were automatically published as a web service as a Direct Web Service.  The Mapped web service uses indirect web service creation in which transform map is used to gather the incoming web service data into final targeted tables.For irrelevant data, an advanced Scripted Web service is available for defining process-based services.

Additionally, this platform offers a rich interface for loading external data using import sets. The major advantage of this feature is you can load data from various data sources such as HTTPS, FTPS, and SCP from various formats like XML, CSV and XLS files.Information can be pulled from a data source using JDBC connection.Data can be pulled from one platform another using ODBC Driver. Advanced Scripted web service is available. Advanced scripted web service techniques are available for defining process based web services where data is irrelevant which serves as a processor composite of actions that execute the server.

Integration between ServiceNow Instances:

There are some situations where you need to perform a specific integration between your instance and other ServiceNow instance. Instance – to – Instance integrations are a snap because all integration points exist between those two instances.

Login: ServiceNow supports a user logging feature.Its techniques include single sign-on, Loading users as well as dynamic user record creation, groups and location data.

User Data: Dynamic User accounts can be created using ServiceNow by importing active directory or Open LDAP implementation. You can do this securely through point – to point VPN. Moreover, we can use dynamic mapping of data sources such as such as files or databases through JDBC for importing groups, data into ServiceNow using import sets.

Data and Process: Data and process integration can be categorized as event-based or batch load

An event-based integration creates records for the purpose of triggering additional workflow of the system more on demand and usually with a smaller payload. It records usually go through an a\external queuing table called ECC Queue.

 Batch or load based integration is usually done with a scheduled import set where mapping and script can be defined to gather data from various data sources into the system and transform them into the records in tables.

User Interface integration: Integration at user Interface level allows standard exposure of knowledge-based articles into websites seamless embedding of service now charts and reports into portals, embedding of in context  URL’s into other web-enabled applications.

Advantages:

ServiceNow has various benefits by integrating ServiceNow with third-party applications.

Below are options of ServiceNow for integrating with third-party applications:

We can build our own custom integration using platform integration interfaces.

Users can install integration from a share

Users can install a certified integration from the ServiceNow store

Users can activate ServiceNow provided integration.

Recommended Audience :

Software Developers

Project Managers

Analytical Professionals

ETL professionals

Prerequisites: It is good to have knowledge on programming languages like JavaScript, Server maintenance Apache Tomcat and databases SQL, MySQL. But it is not Mandatory.Trainers will teach you from the basics.

Become a Master in ServiceNow at OnlineITGuru through ServiceNow Online Training Hyderabad.

Brief Introduction About Servicenow Data Management Structure?

        Data in servicenow is instance and it is stored and managed by a principled structure that can be view and configured by the Administrator.  Data administration functions include importing, exporting, and archiving database data and configuring fields and tables. To effectively manage and improve your systems, you have to know exactly what resources are in your IT condition and have present exact configuration data. With an exact configuration management database (CMDB), it’s easy to understand your association’s IT environment, especially in the areas of service impact analysis, resource management, compliance, and configuration management.

Know more at  ServiceNow Online Training  Bangalore.

The ServiceNow CMDB gives a single system of record for IT. At the point when combined with ServiceNow Service Mapping, the CMDB becomes service aware which empowers your ServiceNow applications to be service aware too. Presently with your CMDB, you increase the full visibility of your infrastructure and service, leading to more control of your environment and better choices.

Below are some important features of Data management

The information is stored in database tables and records.

Different tools exist to deal with this data.

The schema map displays CI relations graphically.

Data word reference tables store structure and relationship definitions.

Data import and export simplifies managing large data sets through import maps and various exportable formats.

Different modules give extra functionality.

Field standardization makes records more reliable and prevents duplication of data.

Database structure:

The majority of the data in the instances is stored in tables, which consists of a series of records. The record thus holds a series of fields that hold the individual bits of information and can be viewed either as a list or a form.

Read more about ServiceNow in this overview ServiceNow Online Training.

The table can be related to each other in many ways:

Extensions:  A table can extend another table. The table expanding incorporates the majority of the fields of the other table (parent class) and includes its own fields. For example, the Incident [incident] table has the majority of the Task [task] table fields (on the grounds that an occurrence is an exceptional type of errand) and has its own incident specific tasks.

One – to – Many: A field can hold a reference to a record in another table within a table.

There are three types of one-to-many relationship fields.

Reference Field: It enables a user to choose a record on a table defined by the reference field. For example, the Caller field on the Incident table enables the user to choose any record on the User table.

Glide List:  It enables a client to choose different records on a table characterized by the glide list. For example, the Watchlist field on the Incident table enables the client to choose records on the User table.

 Document ID Field: enables a user to choose a record on any table in the table. These fields are substantially less common, yet one example is the Document field on the Translated Text [sys_translated_text] table.

Many- to – Many: Two tables can have a bi-directional relationship, with the goal that the related records are visible from the two tables in a related list.

Database Views: Two tables can be joined for all purposes with Database Views to enable reporting on data that may be put away stored over more than one table.

Data management Tools:

 There is the number of data a management tool that helps to manage the data.

Schema map: The Schema Map shows the connections between tables visually, exploring through the database structure. The Schema Map gives an interface to review the connections between tables. The inter-table connections it captures incorporate many-to-many relationships,  tables that extend other tables, and tables that reference other tables through reference fields.

Data Dictionary Tables: Data dictionary tables hold data that characterizes the database and can accesses data on the database schema.

Table Cleaner: The system automatically records from particular tables after a particular time to deletion. Erasing these records naturally, keeps the tables from developing to an unmanageable size. The time before a record is deleted starts on the date and time value in the tracked field.

Recommended Audience:

Software Developers

Project Managers

Analytical Professionals

ETL professionals

Prerequisites: It is good to have a knowledge of coding and databases like SQL, MySQL. But it is not Mandatory.Trainers will teach you from the basics

Become a Master in ServiceNow at OnlineITGuru through ServiceNow online course  Hyderabad.

What is ServiceNow?

                                                       

ServiceNow is a platform that supports IT service management and mechanizes common business forms. It was founded in 2004 by Fred Luddy This software as a service (SaaS) platform contains various modular applications that can differ by instance and use. It specializes in IT Service Management (ITSM), IT Operations Management (ITOM) and IT Business Management (ITBM). ServiceNow computerizes enterprise IT operations, creating a solitary system of record for all IT forms inside an association. This framework unites IT strategy, design, transition and operation on a powerfully simple cloud platform.It worked to be an effective tool for a wide range of business clients—the CIO, service desk staff, application developers, IT finance, IT operations and business leads.Get in touch with OnlineITGuru for mastering the  ServiceNow online course

The Service Now’s plan of business model is defined as the organization makes customizable productivity tools that are sufficiently adaptable to serve an extensive variety of business needs. In its earlier days, ServiceNow targeted help desk and IT service management suppliers as essential clients. In a short measure of time, they have extended their offerings to include enterprise cloud-solution that can be custom-made to address a variety of corporate IT concerns.

ServiceNow applications are based on a solitary stage platform which offers a steady and instinctive user experience through the whole IT Infrastructure Library (ITIL) service lifecycle.

Architecture:

The ServiceNow platform as a service is 100% composed and created by internal development staff, under the guidance of CPO, Fred Luddy and VP of Development, David Osman. It is a Java-based platform utilizing a Tomcat Web server and running on Linux. Generally, most clients keep running on a MySQL database although few clients are running on Oracle, Microsoft SQL Server, and Sybase.

ServiceNow Infrastructure:

ServiceNow Online Training gives a stage and suite of applications as a service. They stress over the equipment, Internet network, and operating system security

An instance is a free implementation of ServiceNow. It is separated and self-governing, which means your instance is not imparted to different clients. ServiceNow utilizes a single tenure design, which implies your instance is yours: you can do what you need with it, for example, changing logic, refreshing the UI, and including fields.

Each client has several instances; once more, all detached and free. One case may be set apart out for creating on, another for testing, and one for a generation. And each instance is independent; everyone can be running an alternate release of ServiceNow. The production instance only differs because it has all the more powerful hardware.

ServiceNow hosted Instance:

 A ServiceNow hosted instance is split over two physical data centers, a high-accessibility match. Every area runs autonomously of the other, giving a semi clustered environment. In case of a cataclysmic catastrophe, with one area being totally inaccessible, alternate hubs will simply get the heap, with no downtime. Indeed, the way toward exchanging between areas is utilized for maintenance procedures, empowering your instance to be all around ensured against hardware and other failures.

When you visit your occurrence, you are directed through several layers:

 By looking up the DNS records, you are coordinated to the currently active datacenter

The load balancer, by reading a cookie, guides you to the application server you have your session with

If you aren’t signed in, you get coordinated to the minimum occupied application server

Your application server at that point utilizes the database as of now decided as dynamic

Changing Service Now Instance:

A new instance begins with a couple of ServiceNow applications, some demo configuration, and example data. This is frequently known as the out-of-the-box state. One of the example data elements is the System Administrator client. You can sign in and go ahead, gaining full power quickly.

you’ll have to get the data a few clients at very least. Some ServiceNow clients arrange a considerable measure and some do the absolute minimum. You can pick the amount you wish to do. Since it is single-tenant, you can adjust the configuration and data.

 Recommended Audience :

Software Developers

Project Managers

Analytical Professionals

ETL professionals

Prerequisites: It is good to have a knowledge of coding and databases like SQL, MySQL. But it is not Mandatory.Trainers will teach you from the basics

Become a Mater in ServiceNow at OnlineITGuru through ServiceNow online course Hyderabad

Comparison between Servicenow and DXC Technology

                           

                                    Comparison between ServiceNow and DXC Technology

ServiceNow is a software platform which provides innovative cloud-based services that help automate enterprise IT operations and supports IT benefit administration it robotizes normal business forms and leading on-demand for service management Processes. It specializes in IT services management, IT operations management and IT business management  ServiceNow is a global software development company founded in 2003 by Fred Luddy, former chief technology officer of Peregrine Systems and Remedy Corporation. The company is headquartered in San Diego, CA with offices throughout the US, EMEA, Asia, Australia etc. ServiceNow represents one of the fastest growing software companies in the world with more than triple digit revenue growth year-over-year. The company again demonstrated the growth of more than 100% remains cash flow positive and profitable and continues to hold substantial cash reserves. ServiceNow and DXC Technology Company are the two most active stocks in the Information Technology Services industry based on today’s trading volumes. We will compare the two companies across growth, Profitability, and Returns, Cash flow, Liquidity and financial risk, Analyst Price Targets and opinion, Risk and Volatility, Insider Activity and Investor Sentiment.Know more at  ServiceNow online training

DXC Company is world leading independent end-to-end IT services helping clients harness the power of innovation. For more than 60 years, It is successfully guided the world’s largest enterprises and government agencies through successful change cycles. 170,000 employees are more than 70 countries, serving some 6,000 clients.Next-generation IT solutions and extensive partner relationships to help clients transform digitally and seize opportunities. They established more than 250 industry-leading global Partner Network relationships, including 15 strategic partners like Amazon Web Services, AT&T, Dell EMC, HCL, Hitachi, HPE, HP, IBM, Lenovo, Micro Focus, Microsoft, Oracle, PwC, SAP, and ServiceNow.For more Information ServiceNow online training.

Growth:

Analysts expect DXC to grow earnings at a 43.80% annual rate over the next 5 years. Comparatively, NOW is expected to grow at a 50.63% annual rate. All else equal, NOW’s higher growth rate would imply a greater potential for capital appreciation.

Profitability and Returns:

A high growth rate is not necessarily valuable to investors. In fact, companies that over invest in low return projects just to achieve a high growth rate can actually destroy shareholder value. Profitability and returns are a measure of the quality of a company’s business and its growth opportunities .DXC’s ROI is -2.30% while ServiceNow has a Return on Investment (ROI) of -47.40%. The interpretation is that DXC’s business generates a higher return on investment than ServiceNow.

Cash flow:

On a percent-of-sales basis, DXC’s free cash flow was 0% while NOW converted 6.59% of its revenues into cash flow. This means that, for a given level of sales, NOW is able to generate more free cash flow for investors.

Liquidity and financial risk:

Liquidity and ratios are important because they reveal the financial health of a company. DXC has a current ratio of 1.20 compared to 1.70 for ServiceNow. the debt-to-equity ratio is 0.62 versus a D/E of 2.36 for NOW. NOW is, therefore, the more solvent of the two companies, and has lower financial risk

Analyst Price Targets and opinion:

DXC is currently priced at a -1.28% to its one-year price target of $86.13. Comparatively, ServiceNow is -12.19% relative to its price target of $126.03. This suggests that ServiceNow is the better investment over the next year.

Risk and Volatility

Beta is an important measure that gives investors a sense of the market risk associated with a particular stock. A beta above 1 signals above average market risk, DXC has a beta of 0.91 and ServiceNow beta is 1.33.Know more about  ServiceNow online training Hyderabad

Insider Activity and Investor Sentiment

Short interest is a tool for an investor to analyze the statistics. It represents the percentage of a stock’s tradable shares that are being shorted. DXC has a short ratio of 2.38 compared to a short interest of 5.41 for ServiceNow. This implies that the market is currently less bearish on the outlook for DXC.

DXC Technology Company beats ServiceNow, Inc on a total of 8 of the 13 factors compared between the two stocks. DXC is more profitable, generates a higher return on investment and has the lower financial risk. In terms of valuation, DXC is the cheaper of the two stocks on earnings, book value and sales basis, Finally, DXC has better investment stocks based on short interest.